Are we more likely to trust a person or a corporation?
There's a saying that people do business with those they know, like, and trust.
So, who are you more likely to know, like, and trust? A person or a corporation?
Right, because it's a lot easier to like and trust a person. We've seen the rise of the "personal brand" as a result. (Note: the personal brand thing is a whole shit show I will write about someday.)
Obviously, a complicated company cannot be a personal brand.
But it can be a brand that's personal.
Brand archetypes allow people to give relatable human characteristics to something non-human, like your business.
These human characteristics are one way big companies transform from something impersonal and faceless to something relatable.
A brand archetype can also help reign in a wild mix of products
and services
and people
and departments
and regional offices
and whatever it-just-kinda-happened-over-time incoherence you have to deal with on the regular.
At the very least, a brand archetype can act as a north star for big complicated companies.
And any guidance to be more likable, trustworthy, and consistent should not be ignored.
✌️
— Rvw